Shipping policy

Delivery to North Island main centres or approved depots is on average 24 hours from dispatch. South Island deliveries can take up to 5 working days from dispatch. 

Please note that we do not deliver to rural addresses. Orders must be placed using a valid non-rural delivery address, such as a town/city address or a freight depot. 

Delivery timeframes and availability may vary depending on location, order size, and product classification. 

If you require assistance arranging delivery, selecting a suitable depot, or have any questions regarding freight options, please contact our Customer Service team. 

 

Shipping rates

Order Value GST excl. (NZD)

Shipping Charge (NZD)

$0 - $250

$15.00

$251 - $750

$30.00

$751 - $1,500

$45.00 

Over $1,500

Freight FAF charges only 

 

Please note that we have implemented a Fuel Adjustment Factor (FAF) charge on orders over $1,500. 

This is a percentage-based fee that is now being applied to us by our freight providers due to fluctuating fuel costs.

We appreciate your understanding and continued support.