Shipping policy
Delivery to North Island main centres or approved depots is on average 24 hours from dispatch. South Island deliveries can take up to 5 working days from dispatch.
Please note that we do not deliver to rural addresses. Orders must be placed using a valid non-rural delivery address, such as a town/city address or a freight depot.
Delivery timeframes and availability may vary depending on location, order size, and product classification.
If you require assistance arranging delivery, selecting a suitable depot, or have any questions regarding freight options, please contact our Customer Service team.
Shipping rates
|
Order Value GST excl. (NZD) |
Shipping Charge (NZD) |
|
$0 - $250 |
$15.00 |
|
$251 - $750 |
$30.00 |
|
$751 - $1,500 |
$45.00 |
|
Over $1,500 |
Freight FAF charges only |
Please note that we have implemented a Fuel Adjustment Factor (FAF) charge on orders over $1,500.
This is a percentage-based fee that is now being applied to us by our freight providers due to fluctuating fuel costs.
We appreciate your understanding and continued support.