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SEP 22 2017
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South Island Disruption - Mainfreight update 22 September

Further to our previous update, we have just been advised that the disruption to the Main Rail Line will continue next week through until Thursday at this stage for Dangerous Goods movements.  This is compounded by the fact that the Aratere Ferry is still out of use for another week, further restricting capacity. 

Our teams have been working through the week to look at alternative options where possible which has enabled us to move freight each night.  While current methods are not sustainable long term, we will have provision in place to move freight next while limiting disruption.

Compounding this has been the reduction of resource allocated to management of the alternative routes, as Monday 18th was officially the resumption of services direct through to Christchurch.  Availability of equipment and services on the alternative routes was reduced as a result.

We have had limited information provided to us this week on resumption of normal services and we appreciate your patience and support through this extraordinary series of events.  Our teams are working through backlogged volumes at the moment and are prioritising in order of date.

Should you have any Dangerous Goods that are required with urgency next week please contact the customer services team to arrange options.  There may be some restrictions depending on the UN number and Packing Group.


Further to our previous update, we have just been advised that the disruption to the Main Rail Line will continue next week through until Thursday at this stage for Dangerous Goods movements.  This is compounded by the fact that the Aratere Ferry is still out of use for another week, further restricting capacity. 

Our teams have been working through the week to look at alternative options where possible which has enabled us to move freight each night.  While current methods are not sustainable long term, we will have provision in place to move freight next while limiting disruption.

Compounding this has been the reduction of resource allocated to management of the alternative routes, as Monday 18th was officially the resumption of services direct through to Christchurch.  Availability of equipment and services on the alternative routes was reduced as a result.

We have had limited information provided to us this week on resumption of normal services and we appreciate your patience and support through this extraordinary series of events.  Our teams are working through backlogged volumes at the moment and are prioritising in order of date.

Should you have any Dangerous Goods that are required with urgency next week please contact the customer services team to arrange options.  There may be some restrictions depending on the UN number and Packing Group.


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